Frequently asked questions

Everything you need to know about WallsPy. Still stuck? Contact us.

Getting started

What is WallsPy?
WallsPy is a next-gen wallpaper app for Android. It brings your home screen to life with interactive living wallpapers, real 3D parallax depth, and AI you can use to create your own.
Is WallsPy free?
Yes. WallsPy is free to download and browse, with no account needed. Premium plans unlock more living wallpapers, effects, and AI credits.
Which devices are supported?
WallsPy is available for Android phones on Google Play.
Do I need an account?
No account is needed to browse and set wallpapers. You only sign in when you want to save favourites across devices or create with WallsPy AI.

Living wallpapers & effects

Are the wallpapers really interactive?
Yes. Living wallpapers react to touch, drag, hold and tilt, and come alive at moments like charging, all with controls to make each one feel like yours.
Can I customize the effects?
Absolutely. You can tune colors, speed, intensity and behavior so every living wallpaper looks and moves the way you want.
What is WallsPy AI 3D Parallax?
It is real depth added to a wallpaper, so it shifts and breathes with a lifelike parallax as you tilt and move your phone.
Will live wallpapers drain my battery?
WallsPy's living wallpapers are designed to stay smooth and battery-friendly, and you can tune the motion and effects to your liking at any time.

WallsPy AI

What can I create with WallsPy AI?
Describe any scene and WallsPy AI generates a one-of-a-kind wallpaper, then can turn it into a WallsPy AI 3D Parallax living wallpaper, automatically.
Can I keep my creations private?
Yes. You choose whether to share a creation to the community feed or keep it just for yourself.
How do AI credits work?
Creating with AI uses credits. Every plan includes credits to start, and you can top up any time. See Subscription Terms for the details.
Do my AI credits expire?
No. Credits roll over and never expire.

Plans & billing

What is the difference between the plans?
Free lets you browse and enjoy a taste of everything. Premium unlocks a huge interactive living collection, AI credits, and an ad-free experience. Ultra unlocks everything, with the most credits and priority support.
How do I restore a purchase?
Sign in with the same Google account you bought with, and your plan and credits are restored automatically.
How do I cancel a subscription?
You can cancel anytime in Google Play, and you keep your benefits until the end of the current period.
Can I get a refund?
Refunds are handled through Google Play. See our Subscription Terms for how refunds and the EU right of withdrawal work.

Account & privacy

How do I delete my account?
Use the account deletion page. It permanently removes your account and associated data.
Is my data safe?
We only use what we need to run the app, never sell your personal information, and protect it with industry-standard security. See our Privacy Policy.
How do I contact support?
Reach us through the contact page. We read every message.